Facilities
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Hospedia (formerly Patientline)
During your stay in hospital keep in touch with friends and family, watch your favourite television programmes or listen to a wide choice of radio stations all from your hospital bed. Patients have access to their own personal TV and telephone at all times, conveniently positioned right beside the bed.
Dorset County Hospital has the Hospedia bedside system that offers all patients:
- Free 24–hour radio (six stations)
- Choice of 21 television channels
- Free messaging service to let friends and family know your personal Hospedia telephone number
- Free answerphone service
- Free 30 minutes of TV and 50p worth of calls when you sign up to the Hospedia system
- All calls to BT landline number starting with 01,02 and 03 are free with any TV package purchased
- TV is free for children aged 16 and under (until 9pm)
- TV prices - 2 hours £2.50, 24 hours £5, three days £10, 5 days £15 and 10 days £20
- Outgoing calls to mobile phones are 25p per minute (minimum call charge 25p)
Using Hospedia
You can sign up before you enter hospital by calling 0845 414 1234 and can use your credit or debit card to pre–purchase TV and telephone time. You can then start using all these great services as soon as you get to your hospital bed.
You can also buy TV and phone cards, with a choice from £5, £10, £15 or £20, from vending machines located on every ward in the hospital. Hospedia Advisors also visit each ward every day and will be happy to help you obtain a Hospedia card, or upload credit so that you can use your TV or telephone straight away.The £2.50 package can be bought via a customer service advisor
More information
To find out more about Hospedia or to speak to an advisor please call 0845 414 1234 or visit www.hospedia.co.uk
Refreshments
Dorset County Hospital has a restaurant as well as a café, tea bar and shop run by the hospital’s League of Friends.
For more information:
We would ask patients to dress appropriately when using the restaurant areas.
In addition, vending machines serving drinks and snacks are situated in various locations throughout the hospital.
Post
Your friends and relatives can send you mail during your stay in hospital. Please make sure they write your name and ward clearly on the envelope before sending it to:
Dorset County Hospital
Williams Avenue
Dorchester
Dorset DT1 2JY
There is a post box next to the League of Friends Shop in North Wing, Level 1. Ward staff will be happy to post letters for you.
Cash machine
Dorset County Hospital has a cash machine sited near the main reception area.
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